Microsoft 365 global outage | GoodChoice IT status

Microsoft 365 global outage Last updated 07:29 UK time, Fri 13 Nov

Microsoft 365 email has been down worldwide since about 18:30 UK time yesterday. Microsoft's next update is due by 08:30 UK time.

Microsoft's status page: status.cloud.microsoft

View and update your tickets on our portal

portal.goodchoiceit.co.uk

Outlook and emailMailboxes may not open. Email may be delayed.	Outage
Microsoft TeamsCalls, meetings and existing chats work. New chats and calendar invites fail.	Partial outage
SharePoint and filesFiles open. Sharing outside your organisation and email-linked features may fail.	Partial outage
CopilotMay not load.	Partial outage

8am to 6pm, Monday to Friday.

07:29 UK time, Fri 13 NovMicrosoft: a fix is working on some servers and is being rolled out. Next update by 08:30 UK time.
06:57 UK time, Fri 13 NovMicrosoft: slight improvement. Adding server capacity. Next update by 07:30 UK time.
06:19 UK time, Fri 13 NovTeams: new chats fail. Existing chats, calls and meetings work.
06:17 UK time, Fri 13 NovMicrosoft: still stabilising servers. Next update by 07:00 UK time.
05:57 UK time, Fri 13 NovOur help desk email is not creating tickets. Use our portal or call us.
05:46 UK time, Fri 13 NovMicrosoft: Outlook and email still down. Some Teams, SharePoint and Copilot features affected.
02:00 UK time, Fri 13 NovMicrosoft: server restarts helping, not fully recovered.
23:57 UK time, Thu 12 NovMicrosoft: limited recovery.
18:30 UK time, Thu 12 NovWe started investigating Outlook and email problems.